Shipping policy
Digital Delivery Only
All of our products are digital cross-stitch patterns. No physical items will be shipped.
Delivery Method
Once your payment is successfully processed, your files will be delivered electronically. You will receive:
- A download link on the order confirmation page, and/or
- An email with a link to download your purchased files
Delivery Time
Digital products are typically delivered instantly after payment confirmation. In some cases, it may take a few minutes for the email to arrive.
Having Trouble Accessing Your Files?
If you do not receive your download or experience any issues accessing your files, please contact us and we’ll be happy to assist you.
Contact Us
If you have any questions about your order, feel free to reach out:
📧 Email: [stitchscapepatterns@gmail.com]
📩 Or via our contact form: [https://stitchscapepatterns.com/pages/contact]
📩 Direct message via messages on Shopify Store.